This Cookies Policy explains how Zivdesk uses cookies and similar technologies on zivdesk.com. It should be read with our Privacy Policy.
1. What Are Cookies?
Cookies are small text files that a website saves on your device when you visit it. They help the site work, remember your choices, and understand how people use it. Similar technologies include pixels, tags, local storage, and scripts. In this policy, we call all of them “cookies.”
2. Why We Use Cookies
We use cookies to:
- Keep the Website working and secure
- Remember your settings, such as your cookie choices
- Measure visits and see which pages help visitors most
- Improve forms, booking, and the Website experience
- Measure and improve our advertising
3. Types of Cookies We Use
| Type | What it does | Can you turn it off? |
|---|---|---|
| Strictly necessary | Keeps the Website working, for example, security, page loading, and saving your cookie choices | No, the Website needs them |
| Functional | Remembers your choices and improves features, such as forms, chat, and booking tools | Yes |
| Analytics | Shows us how visitors use the Website, such as pages viewed and traffic sources | Yes |
| Advertising and marketing | Helps us measure our ads and show relevant ads on other sites and platforms | Yes |
4. Cookies and Tools on Our Website
We may use tools such as the following. [Confirm this list and delete any tool you do not use.]
| Tool | Purpose | Type |
|---|---|---|
| Our website platform and security tools | Make the Website work and protect it | Strictly necessary |
| Cookie consent banner | Saves your cookie choices | Strictly necessary |
| Google Analytics | Counts visits and shows how the Website is used | Analytics |
| Google Tag Manager | Manages the tags and tools on the Website | Analytics |
| Google Ads tag | Measures ad performance and conversions | Advertising |
| Meta Pixel | Measures ad performance and builds audiences | Advertising |
| Booking, chat, and form tools (such as WhatsApp chat or a calendar) | Let you book calls or contact us | Functional |
| Embedded videos (such as YouTube) | Play videos on the Website | Functional / Advertising |
5. First-Party and Third-Party Cookies
First-party cookies are set by Zivdesk. Third-party cookies are set by other companies, such as Google or Meta, when you use features or tools on our Website. Third parties have their own privacy policies and control their own cookies.
6. How Long Cookies Last
Session cookies are deleted when you close your browser. Persistent cookies stay on your device for a set time or until you delete them. Most of ours last between a few minutes and 24 months, depending on the cookie.
7. How to Manage Your Choices
- Our cookie banner: When you first visit, you can Accept or Decline non-essential cookies, and you can change your choice at any time using the “Cookie Settings” link in the footer.
- Your browser: Most browsers let you block or delete cookies. Check your browser’s help section (Chrome, Safari, Firefox, Edge, and others) for steps. Blocking all cookies may stop parts of the Website from working.
- Advertising choices: You can opt out of some interest-based ads through NetworkAdvertising.org/choices, YourAdChoices.com, and your Google and Meta ad settings.
- Analytics opt-out: Google offers a browser add-on to opt out of Google Analytics.
- Opt-out signals: We respond to Global Privacy Control signals where required by law.
8. Do We Sell Your Data?
We do not sell your personal information for money. Some advertising and analytics cookies may count as “sharing” under certain state laws, such as California’s. You can opt out by declining advertising cookies in our banner or by contacting us. See our Privacy Policy for more.
9. Changes to This Policy
We may update this Cookies Policy when we change our tools or the law changes. The “Last updated” date will show when. Please check back from time to time.
10. Contact Us
Questions about cookies or your choices? Contact us:
Zivdesk
Email: [email protected]
Phone: +44 7490 815065
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